Help Center

EventoTech is an event management platform that lets organizations ("Tenants") create and promote events, manage registrations and guests, run check-in, sell tickets and products, and communicate with guests by email and WhatsApp.

Both: the organizer (the "Tenant") manages the event end to end, and the guest uses the platform to discover the event, register, and interact throughout the experience.

Yes — the platform is built for three profiles: people deciding on technology for the operation, agencies and producers running events for several clients at once, and the people running the event day to day.

Because those separate tools don't talk to each other: EventoTech brings registration, check-in, communication, and sales together in one place, with guest and sales data kept in sync across every step.

Yes — every event you create already gets its own public page, with no extra setup.

Yes — each organizer gets its own page (at `/org/:slug`) with its own visual identity, even without an institutional website.

Yes — the event's storefront follows whatever languages you configure for that event.

Yes — the guest confirms or declines attendance within the deadline you set.

Yes — besides invite-based RSVP, you can open public registration without relying on a closed guest list.

Yes, the ticket is generated automatically as soon as the confirmation is processed.

Yes, up to the limit you set for the event.

No — the same registration engine handles both formats, with nothing to reconfigure behind the scenes.

By QR code or text search, with the option to register walk-ins and a self-service kiosk for guests.

Yes — on Zebra printers (CPCL protocol), directly from the browser, with a USB fallback if the network connection fails.

No — support today is limited to Zebra printers (CPCL protocol). Before deciding on your check-in hardware, confirm compatibility with our team.

Yes — a real-time attendance panel shows who has checked in, using the same number reflected in exports and reports.

It depends on the event's settings — when the event allows it, you can register a walk-in guest on the spot, with no prior registration.

Yes — there are 23 field types available, built by dragging and dropping, with no development needed.

Yes — the form supports conditional logic by tag, showing or hiding questions based on the guest's previous answer.

With a safety lock: once the event receives its first guests, the form's structure is protected against changes that would break answers already given. Plan the final structure before opening registration.

Through daily slot quotas, with no risk of overbooking.

You decide: you can configure whether the guest picks which days to attend or whether the registration already covers the whole event.

Yes, the guest can add the event's schedule to their own personal calendar.

It's always the official WhatsApp: sending happens through the Twilio Content API, never an unofficial solution.

Yes — by invite status (pending, confirmed) or by a custom guest filter.

Yes, you can schedule the campaign to send at a specific time.

Yes — the platform shows a preview of how many guests are eligible before you confirm the send.

Directly in the organizer's account, via Stripe Connect.

No — there's a financial panel built right into the platform, no need to leave for the Stripe dashboard.

The platform has protections against duplicate payments and missed webhooks, ensuring the amount charged matches what was actually sold.

Through the guest's prepaid digital wallet, combined with a catalog of third-party vendors who receive automatic settlement for sales made at the event.

Yes — it's a prepaid balance per guest, protected by a PIN, that carries over between different events from the same organizer.

You can look up guests, do a one-off check-in, put together a report, or even create a campaign — all through conversation.

Yes — the connection uses an open protocol (MCP), with an authenticated server, compatible with the leading AI assistants on the market.

No — form setup, plan, and event creation still happen in the dashboard. That's a product decision, not a technical limitation of the assistant.

Yes — the platform is built for that: each organization (Tenant) keeps its events and data separate from every other one.

Yes — you grant access by area (RSVP, check-in, finance, and more), with the right level for each person on your team.

Yes, you can restrict someone's access to a specific event, without giving them visibility into the whole organization.

Through the "Access platform" button at the top of the site, which takes you straight to app.eventotech.com/meus-eventos. If you're not signed in yet, the page itself prompts you to log in without pulling you out of the flow.

Through the same "Access platform" button: if you sign in without any organization yet, you get an intro screen with an explicit step to create your organization — never an automatic or silent creation.

The "Starter" tier was built for exactly that: self-service onboarding, meant for anyone who wants to try the platform before scaling up. See the Pricing shortcut above to learn more about the tiers.